Terms of service

Terms of Service — Kinni Cake Decor

By accessing or purchasing from Kinni Cake Decor, you agree to be bound by the following Terms of Service. Please read them carefully before using our website or placing an order.

1. General Conditions

Kinni Cake Decor reserves the right to refuse service to anyone for any reason at any time.
You agree not to use our products or services for any illegal or unauthorized purpose.

2. Products & Services

All products sold by Kinni Cake Decor are intended for cake decoration and display purposes unless otherwise stated.

We make every effort to display product colors, sizes, and descriptions as accurately as possible. However, actual product colors may vary slightly due to screen settings and lighting.

Some items may be handmade or delicate, and minor variations are considered normal and not defects.

3. Pricing & Payments

All prices are listed in Canadian Dollars (CAD) unless stated otherwise.

We reserve the right to change prices at any time without notice.
Payment must be made in full before orders are processed or shipped.

4. Order Acceptance & Cancellations

Once an order is placed and processed, it cannot be canceled or modified.

We reserve the right to cancel or limit quantities of any order if we suspect fraud, misuse, or inventory errors. In such cases, a full refund will be issued.

5. Returns & Refunds

All sales are final.

Refunds or replacements are only offered if:

  • The item is damaged during transit, or

  • The wrong item was sent due to an error from our end

Customers must contact us within 48 hours of receiving the order with clear photos or videos of the issue.
Please refer to our Return & Refund Policy for full details.

6. Shipping & Delivery

Shipping times provided are estimates and not guaranteed.

Kinni Cake Decor is not responsible for delays, lost packages, or damage caused by shipping carriers once the order has left our facility. However, we will assist customers in filing claims with the carrier when applicable.

Incorrect shipping addresses provided by the customer are the responsibility of the customer.

7. Intellectual Property

All content on this website — including logos, product photos, designs, text, and graphics — is the property of Kinni Cake Decor and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

Kinni Cake Decor shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

Our maximum liability shall not exceed the amount paid for the product purchased.

9. User Conduct

You agree not to:

  • Violate any laws while using our website

  • Upload viruses or harmful code

  • Attempt to interfere with website security or functionality

We reserve the right to terminate service for violations of these terms.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.
Changes will be posted on this page, and continued use of the website means you accept those changes.

11. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of Alberta, Canada.

12. Contact Information

For any questions about these Terms of Service, please contact us at:
kinnicakedecor@gmail.com